Talking about their award win is, Jude Doig, Deputy Manager at Long Sutton Dentistry: “When you think of customer service you automatically think of retail or large companies but why can’t small healthcare businesses provide excellent customer care?
“Entering the awards helped us to focus even more on our policies and procedures to ensure every customer received the same high level of care and it was great recognition for the whole team who work really hard to grow and improve our business – without them we just wouldn’t be where we are today.”
The profile businesses receive on the back of these awards continues to be one of many reasons why local businesses apply.
Jude continued: “We’ve had lots of positive feedback from customers and, after a small amount of social media marketing based on our win, we’ve noticed a big change – we are currently accepting over 50 new patients per month which is exceptionally high compared to national statistics.
“Of course, we now have the challenge of maintaining our standards as we grow and since the awards last year we have seen some significant but exciting changes – the team is growing with the addition of a new full-time dentist and building work is starting for a third treatment room.
The Customer Care award celebrates businesses that demonstrate a commitment to continuously improving its standards of customer care.
Jude concluded: “The future is certainly bright for us at Long Sutton Dentistry and entering these awards last year was a great help to showcase our brand to a wider audience area.”
Anyone interested in entering the awards can enter by visiting www.shb-awards.co.uk/apply-for-an-award/
Sponsorship opportunities are available for the South Holland Business Awards, visit the South Holland Business Awards website for further information.
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